Gambling should be an enjoyable form of entertainment — not a source of financial stress or emotional harm. pk775 is committed to building tools, policies and information that help Pakistani players make informed choices and stay in control of their play.
pk775 is available only to individuals aged 18 and above — or the higher minimum age required by the Operator's license jurisdiction. Age is verified through our KYC process before any deposit or withdrawal is permitted. Being above the minimum age does not make gambling lawful in Pakistan. Pakistan's Prevention of Gambling Act, 1977 and other local laws restrict gambling activity. Users are solely responsible for their own legal compliance.
At pk775, responsible gambling is not a compliance box to tick — it is a core product value. We believe that a betting platform which ignores player welfare is not one worth operating. Every tool described on this page is built into the Platform and accessible to all registered users at any time.
For many players in Karachi, Lahore, Islamabad and across Pakistan, sports betting on cricket, PSL fixtures and international tournaments is a leisure activity they enjoy within a budget. We want to support that. What we want to prevent is gambling becoming something it should never be: a means to chase losses, a habit that damages finances, or a compulsion that affects family and daily life.
This page explains the tools available to you, the warning signs of problem gambling, how to access self-exclusion, and how to find support if you or someone you know needs it. Please read it carefully — and share it with anyone who may need it.
Legal Reminder: pk775 does not hold a Pakistani gambling license. Online gambling may be restricted or prohibited under Pakistani law, including the Prevention of Gambling Act, 1977. Nothing on this page constitutes legal advice. Users are responsible for determining whether their participation complies with applicable laws in their jurisdiction.
Ask yourself honestly. If more than two of the following apply to you, we strongly encourage you to use our self-exclusion or limit tools, or to seek support.
Do you bet more money than you originally planned to in a single session?
Have you tried to win back losses by placing further bets (chasing losses)?
Do you think about gambling when you are not actively playing?
Have you borrowed money or used essential funds (rent, groceries, bills) to gamble?
Has gambling caused arguments with family or affected your work or daily routine?
Do you feel anxious, irritable or low when you are unable to gamble?
Have you tried to hide your gambling activity from someone close to you?
If you answered yes to two or more: Please consider activating a self-exclusion or setting tighter limits today. You can do this in your Account settings or by contacting our support team. Early action makes a real difference.
All of the following tools are built into every pk775 Account and can be activated at any time — no waiting period, no questions asked.
Set a daily, weekly or monthly cap on how much you can deposit into your pk775 Account. Once activated, the limit takes effect immediately. Increasing a deposit limit is subject to a cooling-off period to prevent impulsive decisions.
Define the maximum amount you are willing to lose in a given period. When your net losses reach that threshold, further betting is suspended for the remainder of the period — automatically, without any manual check-in required from you.
Set a maximum duration for each betting session. When your limit is reached, you will receive an alert and your session will end. Time limits help prevent extended play driven by immersion rather than conscious choice.
A cool-down lets you take a short break from the Platform — typically 24 hours, 7 days or 30 days — without fully closing your Account. During a cool-down, you cannot deposit or place bets. Your account and balance are preserved.
Self-exclusion is a voluntary, longer-term restriction on your access to pk775. You may request exclusion for a period of 6 months, 1 year, 5 years or permanently. Self-exclusion requests are processed immediately and cannot be reversed during the active exclusion window.
Periodic on-screen notifications remind you of how long you have been playing and your net win or loss position during the current session. Reality checks are a simple but effective nudge to help you reassess whether to continue, take a break or stop.
All responsible gambling tools are available directly inside your Account dashboard. Setting limits takes less than a minute and requires no approval from the Operator — you are in full control.
Access the Platform from your mobile browser or desktop. All tools are available via the Account settings menu.
Within your Account dashboard, find the "Responsible Gambling" or "Safe Play" section. All limit and exclusion tools are grouped here.
Select the tool you want — deposit limit, loss limit, session timer, cool-down or self-exclusion — enter your chosen value and confirm. Limits take effect immediately.
If you would prefer to request self-exclusion through our support team rather than in the Account dashboard, email us at the address shown below. We will process the exclusion without delay.
Limit Reductions: Reducing a limit (e.g., lowering your deposit cap) takes effect immediately. Increasing a limit is subject to a mandatory cooling-off period before the change is applied — this delay is intentional and is there to protect you from impulsive decisions.
Self-exclusion is the strongest individual tool available on the Platform. Here is what happens when you request it:
As soon as your self-exclusion is confirmed, your ability to log in, deposit and place bets is suspended. There is no grace period or wind-down window.
You will be removed from all marketing communications — including bonus emails, SMS promotions and in-platform notifications — during the exclusion period.
Any real-money balance held in your Account at the time of exclusion will be returned to your verified payment method following standard KYC and processing checks. Bonus funds that have not met wagering requirements are not returned.
Self-exclusion cannot be reversed before the agreed exclusion period has expired. When the period does expire, reinstatement is not automatic — a deliberate request and verification step is required.
If you need to exclude yourself from pk775 immediately, email our support team. Self-exclusion requests are treated as urgent and processed as quickly as possible.
[email protected]Plain text only — not a clickable link. Please use the subject line "Self-Exclusion Request".
Problem gambling develops gradually and is not always obvious. The following behaviours are recognised warning signs. If you recognise any of these — in yourself or someone close to you — please take action now rather than waiting.
Spending more money on gambling than originally intended, repeatedly.
Chasing losses — placing additional bets to recover money already lost.
Borrowing money from family, friends or financial services specifically to gamble.
Using money set aside for rent, bills, food or family needs to fund gambling activity.
Feeling unable to stop gambling even after deciding to, or after a significant loss.
Lying to family members or keeping gambling activity secret.
Neglecting work, studies or family responsibilities because of time spent gambling.
Experiencing mood swings, anxiety, irritability or depression connected to gambling outcomes.
These practical principles help keep gambling in the "entertainment" category — where it belongs.
pk775 is an adults-only platform. The minimum age to register and use pk775 is 18 years, or the higher minimum required by the Operator's license jurisdiction. This age restriction is enforced through mandatory KYC verification, which requires government-issued ID confirming date of birth before any deposit or withdrawal can be processed.
It is important to understand that the 18+ age requirement is a Platform policy and a licensing condition — it is not a declaration that online gambling is lawful for individuals aged 18+ in Pakistan. Pakistan's Prevention of Gambling Act, 1977 and related laws may restrict or prohibit gambling activity. This page does not constitute legal advice. Users are personally and entirely responsible for determining whether their participation in online gambling is lawful in their own jurisdiction before registering or depositing.
Protecting Minors: If you believe a minor has accessed or is using the pk775 Platform, please contact us immediately at [email protected] (plain text — not a clickable link). We take underage gambling extremely seriously and will act without delay to close any Account found to belong to a person below the minimum age. Parents and guardians in households where children have access to devices should consider using parental-control software to restrict access to online gambling and betting sites.
If a minor gains access to your Account due to you sharing credentials or leaving a session unattended, please inform us immediately. We will conduct an investigation and apply appropriate measures. Account security is a shared responsibility — pk775 enforces age verification at registration, but the security of login credentials within a household rests with the account holder.
Parental Control Software: Various parental control tools are available that can restrict access to gambling and betting websites on shared devices. These include network-level filtering tools available from internet service providers, as well as device-level parental control features built into major mobile operating systems and desktop platforms. We recommend that households with children or young adults consider activating these controls.
If you need help — whether for yourself or to support someone else — the following information may be useful. All details are provided as plain text only.
Our support team can assist with setting limits, activating cool-down periods, processing self-exclusion requests and discussing responsible gambling options. Contact us via live chat on the Platform or by email.
[email protected]
(Plain text — not a clickable link)
Talking to a trusted family member, close friend or community figure about gambling difficulties is a widely recognised first step. In Pakistani culture, community and family networks are often a strong source of support. You do not need to approach this alone.
Mental health professionals and counsellors in Pakistan's major cities — including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad and Peshawar — provide confidential support for behavioural issues including compulsive gambling. Consider contacting a qualified counsellor if gambling is affecting your mental health or relationships.
Recognised international responsible-gambling organisations provide self-help tools, online chat support and information resources for individuals affected by problem gambling in jurisdictions where such support is established. Users in the Operator's license jurisdiction may access region-specific support organisations as notified through the Platform's responsible-gambling section.
A range of structured self-help resources for problem gambling are available online from recognised health and behavioural welfare organisations. These guides cover budgeting, identifying triggers, building alternative habits and managing the emotional aspects of gambling behaviour change.
Remember: all responsible gambling tools — deposit limits, loss limits, session timers, cool-down periods and self-exclusion — are available inside your pk775 Account at any time. They are free, immediate and entirely within your control. Use them proactively, before a problem develops.
Please Note: pk775 does not provide or endorse specific third-party counselling services, helplines or professional services. The above categories are general information only. Users should independently identify and evaluate support resources appropriate to their jurisdiction, language and personal circumstances. If you are in immediate distress, please reach out to a trusted person or a healthcare professional promptly.
pk775 is committed to making responsible gambling accessible, not difficult. All limit and self-exclusion tools are available right now in your Account — no forms, no delays. If you have questions about responsible play, our FAQ covers the most common topics. 18+ only.
Adults 18+ only — or the higher minimum required by the operator/license jurisdiction. Pakistan's Prevention of Gambling Act, 1977 and other local laws may restrict gambling. Users are responsible for their own legal compliance. If gambling stops being fun, stop.